Emplifi, the only unified and scalable social media management platform, empowers teams of every size — from one to 1,000 — with a modular, AI-powered solution that connects customer engagement across all digital touchpoints. Designed to streamline and scale social media operations, Emplifi unites marketing, commerce, and care in one seamless platform, helping distributed teams maintain brand consistency while delivering personalized experiences. That’s why industry peers recognize Emplifi as the trusted partner for creating meaningful, end-to-end digital journeys.
Purpose built for what marketers need, Opal empowers teams to plan and create with AI – then showcase everything on a visual calendar. When teams unite here, they spend less effort maintaining internal alignment and more time doing the work that matters.
Scale Social is the content infrastructure for authentic marketing at scale. The platform turns real customer moments into a continuous supply of rights-cleared, platform-ready creative, built to perform across paid and organic and to drive engagement and revenue a brand can measure. The content is created by real customers and creators. Our proprietary AI is the engine, qualifying and scoring every asset against the brand’s standard and analyzing every result, so each cycle sharpens the next and performance becomes something a brand can predict. The model runs the full operation as one system. Sourcing, review, production, placement, and analysis move as a single workflow, delivered as a managed program, so a brand scales authentic marketing without building a team around it or coordinating a roster of partners. Every asset lands in a licensed library the brand directs, and every result feeds what gets sourced and funded next. The work rests on a conviction. AI can make content infinite, and trust does not scale with it. What performs is the right content, placed with intent and optimized in real time on how the audience actually responds. Scale Social replaces fragmented content, creator, and media workflows with one connected system, built to turn authentic content into measurable business results.
You’ve got game-changing ideas, and we’re here to make them happen. Through our four focus areas—Ecosystem Architecture, Marketing Sciences, Experience Operations, and Customer Strategy—we’re a team of problem-solvers, turning ambitious ideas into tactical, real-world strategies.
Sprout Social is a global leader in social media management and analytics software. Sprout’s intuitive platform puts powerful social data into the hands of more than 30,000 brands so they can deliver smarter, faster business impact. Named the #1 Best Software Product by G2’s 2024 Best Software Award, Sprout offers comprehensive publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence. Sprout’s software operates across all major social media networks and digital platforms.
Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle, Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibes enables marketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifully optimizes and unifies their SMS, MMS, RCS and Mobile Wallet campaigns.
EveryoneSocial is the leader in the Advocacy space. It’s unique approach, dubbed Modern Advocacy with EveryoneSocial, is how you activate Executives, Staff, and Company Pages to reach your most important audiences on social media. It supports sharing from any app or tool including MS Teams, Slack, Email, Sharepoint, and other apps and tools your team uses every day. Importantly, it also prioritizes Compliance and Governance within its toolset to ensure your team gets social and does so in a compliant manner, minimizing risk. EveryoneSocial works with the world’s largest organizations, including leaders in the technology and software world as well as some of the world’s preeminent financial institutions, insurance, real estate, pharma and healthcare, and more.
Purpose built for what marketers need, Opal empowers teams to plan and create with AI – then showcase everything on a visual calendar. When teams unite here, they spend less effort maintaining internal alignment and more time doing the work that matters.
Social Factor delivers human-led social operations 24/7/365, combining expertise in community management, moderation, social listening, live event engagement, platform optimization, and full social strategy. With multilingual capabilities, private ownership, and streamlined processes, we provide agile solutions without the bureaucracy of larger firms. From high-volume events to everyday engagement, Social Factor ensures your social presence is active, compliant, and impactful, building authentic connections, protecting your brand, and maximizing ROI across every channel.
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human intelligence with AI-driven insights, Sprinklr helps brands build trust and loyalty through personalized, seamless, and efficient customer interactions. The unified platform supports every customer-facing team — including social media, marketing, advertising, customer feedback, and omnichannel contact centers — enabling enterprises to unify data, eliminate silos, and act on real-time insights. Today, 1,600+ enterprises — including Microsoft, P&G, Samsung, and 59% of the Fortune 100 — rely on Sprinklr to deliver consistent, trusted customer experiences worldwide.