North American Learning Executive Summit

Dr. Ramona Arora is the Vice President- Enterprise Career Development at The Walt Disney Company, where she oversees the strategic roadmap, design, development, and deployment of leading-edge education, mentoring, and skilling programs for over 230,000 employees and cast members worldwide. Additionally, she manages the talent technology infrastructure and product management team for the company.

With roots as a high school teacher and varsity basketball coach, Ramona brings over twenty-five years of international experience focused on helping individuals maximize their potential and supporting organizations in developing their people in meaningful ways. Often referred to as a “talent tinkerer,” she infuses her expertise in career cognition, business strategy, mobility, and talent technologies to create modern, measurable talent solutions. She was recognized as the 2022 Chief Learning Officer of the Year by CLO Magazine while serving as Chief Learning Officer at Dell Technologies and is a recipient of the University of Texas at Austin President’s Award for outstanding contributions to the success of the University’s nationally ranked MBA program.

Ramona’s leadership is pushing the boundaries of HR talent strategies to drive business impact by transcending traditional approaches. She incorporates behavioral science, AI/ML, automation, kinesthetic and simulation-based experiences, data science, social learning, and even film.

Adaptive leader with broad business acumen. A strategic and innovative thinker with expertise in AI, UX/UI, digital, design, video, human behavior, change leadership, talent and leadership development, as well as, data insights & analytics. Culture maker and change influencer in large complex organizations with an entrepreneurial spirit and exceptional stakeholder management skills. Demonstrates personal credibility through strong communication, collaboration, achieving results, and trusted relationships. Able to navigate and perform in ambiguous circumstances. Able to work in a matrix organization and demonstrate cross-functional transformational leadership to deliver enterprise results. Highly skilled in leading global complex strategic projects and collaborating with top tech and omni-retail partners. Successful people manager and strengths-based coach and mentor.

Chrissie is a visionary Learning & Development executive with over 20 years of experience in designing and executing high-impact learning strategies that align with business and commercial objectives. She has extensive experience in fostering robust learning cultures across diverse industries in both the public and private sectors including retail, CPG, quick-service restaurants, healthcare, and startups.

Chrissie’s an expert in developing transformative solutions and systems that drive talent performance and organizational growth. As a highly regarded thought leader within the L&D community, she’s frequently consulted for innovative approaches and is known for creating and optimizing high performing L&D functions in dynamic and fast-paced environments. She’s been recognized globally as a leading Learning Professional and a leader of top-performing L&D teams.

Currently, as the new Chief Learning Officer for PepsiCo, she is leading the work to reimagine the future of learning; architecting a learning strategy and ecosystem that is unifying, agile, learner-centric, tech-enabled and delivers measurable impact for individuals and the organization.

Jeff is Chief Learning Officer at Bristol Myers Squibb (BMS), overseeing the company’s learning and leadership strategy and execution. Jeff believes we have a special responsibility in the healthcare sector to stay on the cutting-edge – our skills, capabilities and performance directly translate to the medicines and therapies we deliver for our patients.

Prior to BMS, Jeff led learning, organization development and talent teams at Medtronic and Deloitte. At Medtronic, Jeff led learning and development evolution and supported the company’s multi-year culture change journey. At Deloitte, Jeff oversaw various functions including executive development, leadership development and performance management and related talent practices. Earlier in his career, Jeff advised Fortune 100 companies in the pharmaceutical and entertainment sector on human capital matters.

Jeff has a M.A. in Social-Organizational Psychology from Columbia University, and a B.A. in Psychology and French from Susquehanna University, where he served as a Presidential Fellow and was a member of the Honors program.

Jeff regularly speaks on topics related to talent, learning and innovation – having shared the stage with leading academics, NFL coaches and prominent educators. Jeff’s work has also been featured in publications such as People & Strategy and Harvard Business Review. Jeff’s professional affiliations include the Society for Industrial-Organizational Psychology (SIOP).

Jeff is engaged in community service, having recently served on the board of Heights Philadelphia, a leading non-profit focused on college success, economic mobility and workforce success.

Jeff lives in the Philadelphia area with his wife and two school-aged daughters.

Visionary and strategic thinker executive with significant track record in building highly successful global teams to drive employee and client success. Recognized as an effective leader, expert communicator and change agent specializing in maximizing L&D’s impact on business performance. Experience as a Global Leader in Sales Enablement and Customer Service training.

Fred Delmhorst is Executive Vice President, Chief Talent Officer at Chubb, the world’s largest publicly traded property and casualty insurance company with operations in 54 countries. In this role, Fred is responsible for global talent and development, including technical learning, professional and management development. He also oversees all talent and succession practices, including the identification, assessment, and development of current and future leaders of the company. Fred has a Ph.D. in Organizational Psychology from Teachers College, Columbia University where he has served as an Adjunct Professor in the department of Organization and Leadership.

People-focused Global HR leader with a track record of building strong teams, shaping culture, and driving business success. Skilled at developing strategies that align talent, skills, and technology to future business needs. Experienced in fostering inclusive workplaces, leading digital transformation in HR, and navigating complex workforce challenges. Passionate about helping organizations and individuals grow in a rapidly evolving world.