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2027 Agenda

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January 19th

2:30 pm - 3:30 pm

Registration

3:30 pm - 4:15 pm WELCOME DAY SPECIAL CONTENT

PANEL: The 2027 CLO AGENDA: What Really Matters in the Next 24 Months

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  • The evolving role of the CLO in an AI-driven and constantly disrupted business landscape
  • Prioritizing leadership development, reskilling, and enterprise capability building
  • Balancing technology investment with culture and behavioral change
  • Using people data and analytics to inform strategic workforce decisions
  • Preparing organizations for continuous transformation and emerging skill demands
4:20 pm - 4:55 pm WELCOME DAY SPECIAL CONTENT

Immersive Learning in Practice: VR and AR For High-Impact Training

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  • Designing immersive learning experiences for safety, operational, and leadership scenarios
  • Accelerating time-to-competence through simulation and experiential learning
  • Improving knowledge retention and performance through immersive practice
  • Deploying VR/AR solutions across geographically distributed teams
  • Measuring impact on safety outcomes, operational performance, and skill readiness
5:00 pm - 5:45 pm WELCOME DAY SPECIAL CONTENT

PANEL: From Courses to Skills Cloud: Rebuilding Learning Around Skills Intelligence

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  • Transitioning from traditional course catalogs to dynamic, AI-enabled skills platforms
  • Mapping roles, capabilities, and future workforce needs through skills taxonomies
  • Using AI-driven skills inference to identify workforce gaps and reskilling priorities
  • Measuring the business impact of skills transformation on productivity and mobility
  • Lessons learned from rolling out a skills-based learning model across the enterprise
5:45 pm

Welcome Reception

January 20th

STREAM 1 CHAIR

Ramona Arora

Vice President, Learning & Talent Development

Cencora

STREAM 2 CO-CHAIR

Executive to be Announced

EF Corporate Learning

STREAM 3 CO-CHAIR

Executive to be Announced

Center for Creative Leadership

STREAM 4 CO-CHAIR
7:45 am - 8:15 am

registration & breakfast

8:15 am - 8:20 am

Opening Remarks and Important Announcements

8:20 am - 8:30 am

Chair’s Welcome Address

Ramona Arora

Vice President, Learning & Talent Development

Cencora

8:30 am - 9:05 am KEYNOTE

AI as the Operating System for Learning and Work

Johann Laville

Chief Learning Officer, Global Learning & Development

Merck

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  • How AI, particularly agentic AI, is reshaping the infrastructure of learning, work, and performance enablement and what it means for the L&D function
  • Moving beyond tools toward fully integrated AI-powered learning ecosystems
  • The implications for L&D strategy, talent development, and workforce agility
  • Preparing organizations for continuous skill evolution and workforce readiness
  • What CLOs must do now to lead the next phase of AI-enabled learning
9:10 am - 9:45 am Case Studies
STREAM 1 CASE STUDY

Building a Skills Taxonomy That Actually Works

Melissa Gee Kee

Chief Talent, Development & People Analytics Officer

Unilever

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  • Designing practical skills frameworks that align with business strategy
  • Ensuring adoption across HR, talent, and learning functions
  • Integrating skills architecture into talent marketplaces and development programs
  • Overcoming organizational resistance and complexity
  • Driving measurable workforce agility through skills-based thinking
STREAM 2 CASE STUDY

Reimagining Executive Development for an AI-Driven Strategy

Adam Ferree

Global Head of Learning, Leadership & Executive Development

Nike

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  • Aligning leadership development with digital and AI transformation
  • Preparing executives to make strategic decisions in complex environments
  • Incorporating new competencies such as data literacy and digital fluency
  • Integrating real-world business challenges into leadership programs
  • Measuring the impact of leadership development on strategic outcomes
STREAM 3 CASE STUDY

Building a Learning Culture That Drives Business Performance

Corey Muñoz

Global Head of Learning

Mars

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  • Aligning learning culture initiatives with business strategy and transformation goals
  • Encouraging curiosity, experimentation, and knowledge sharing across teams
  • Empowering leaders to model continuous learning behaviors
  • Recognizing and rewarding development and capability building
  • Measuring the impact of culture initiatives on workforce engagement
STREAM 4 CASE STUDY

Data-Driven Learning Strategy

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  • Leveraging people analytics to identify skill gaps and development needs
  • Aligning learning investments with workforce and business priorities
  • Using insights to guide program design and resource allocation
  • Integrating learning data with broader HR and talent analytics
  • Building organizational confidence in data-informed L&D decisions
9:50 am - 10:25 am Workshops
STREAM 1 WORKSHOP

From Learning Programs to Talent Pipelines: Making L&D a Driver of Mobility and Retention

Workforce Edge

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  • Design role-aligned learning pathways that connect content directly to in-demand skills and internal career opportunities
  • Shift from completion metrics to business impact, measuring mobility, retention, and skill progression
  • Increase adoption and completion through a frictionless learner experience (access, guidance, and support)
  • Partner across HR and the business to turn education benefits into a scalable, future-ready workforce strategy
STREAM 2 WORKSHOP

From Courses to Credentials: Building a Skills-Based Learning Strategy That Scale

edX

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  • Build stackable learning pathways that align to critical business skills and evolving roles
  • Increase engagement by offering externally recognized credentials employees value
  • Move beyond completions to track skills acquisition and workforce impact
  • Scale global upskilling with flexible, high-quality content from leading institutions
STREAM 3 WORKSHOP

Fixing the Leadership Pipeline: Building Ready Leaders at Every Critical Transition

LPI

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  • Identify the critical leadership passages where development investment drives the greatest impact
  • Design level-specific programs aligned to the skills, priorities, and expectations of each role
  • Shift from HiPo identification to measurable leadership readiness and performance
  • Embed leadership development into talent systems to build a sustainable, internal pipeline of leaders
STREAM 4 WORKSHOP

Unlock Opportunity at Scale—And Tie It to Business Outcomes

Guild

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  • Unlock hidden talent pools by creating accessible education pathways for frontline and underserved employees
  • Design learning experiences that lead to real career mobility—not just course completion
  • Prove the value of L&D by tying education programs to retention, internal hiring, and cost savings
  • Increase completion and impact through coaching, support, and a learner-first experience
10:30 am - 12:10 pm Pre-Arranged One-To-One Meetings Arrow Icon

These mutually agreed-upon conversations are arranged and facilitated by Executive Platforms staff to ensure attendees have valuable discussions about their top-of-mind questions, challenges, and opportunities.

  • Meeting Slot 1 / Networking (10:35 a.m. – 10:55 a.m.)
  • Meeting Slot 2 / Networking (11:00 a.m. – 11:20 a.m.)
  • Meeting Slot 3 / Networking (11:25 a.m. – 11:45 a.m.)
  • Meeting Slot 4 / Networking (11:50 a.m. – 12:10 p.m.)
12:15 pm - 12:50 pm Case Studies
STREAM 1 CASE STUDY

Hyper-Personalized Learning at Enterprise Scale

Tulie White

Chief Learning Officer

Estée Lauder

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  • Leveraging AI to deliver adaptive, personalized learning journeys
  • Using real-time skills data to guide employee development paths
  • Integrating learning recommendations directly into the flow of work
  • Balancing automation with human oversight and coaching
  • Measuring engagement and capability improvement at scale
STREAM 2 CASE STUDY

Scaling Coaching with the Human and AI Support

Sarah Blendermann

Vice President, Learning & Development, AI Tech Fluency, and Digital Foundations

Pfizer

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  • Combining traditional executive coaching with AI-powered insights
  • Expanding coaching access to mid-level managers and emerging leaders
  • Leveraging digital tools to deliver continuous feedback and development
  • Balancing technology with the human element of leadership growth
  • Evaluating effectiveness through behavioral and performance outcomes
STREAM 3 CASE STUDY

Learning in the Flow of Work: From Training to Performance Enablement

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  • Embedding learning directly within workflows and productivity tools
  • Delivering just-in-time knowledge and support for employees
  • Reducing time away from work while improving capability development
  • Integrating performance support with learning ecosystems
  • Measuring the impact on productivity and operational efficiency
STREAM 4 CASE STUDY

Experimentation and Innovation in Learning Programs

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  • Applying experimentation frameworks to evaluate learning interventions
  • Testing different content formats and delivery models
  • Using data to continuously improve program effectiveness
  • Balancing experimentation with operational scalability
  • Building a culture of evidence-based learning design
12:50 pm - 1:50 pm THEMED LUNCH DISCUSSIONS

Explore this year’s themed lunch discussions led by industry leaders, where executives engage in focused conversations over a meal, discussing topics they’re passionate about alongside their peers.

Redesigning Work for a Skills-First Enterprise

Executive to be Announced

Workforce Edge

Leading in an AI-Enabled Learning Ecosystem

Embedding Learning in the Flow of Work

Turning People Data into Strategic Impact

1:55 pm - 2:30 pm Case Studies
STREAM 1 CASE STUDY

Fireside Chat: Predicting Skills Risk Before It Hits the Business

Pallavi Sebastian

SVP, Talent & Learning

Salesforce

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  • Using workforce analytics and AI to identify emerging skills shortages
  • Aligning learning investments with future business priorities
  • Building proactive reskilling programs to mitigate workforce risk
  • Collaborating with business leaders to anticipate capability needs
  • Turning skills data into strategic workforce insights
STREAM 2 CASE STUDY

Manager Enablement as the Learning Multiplier

Jennifer Wesley

Vice President, Talent Management

McDonald's

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  • Equipping managers to become frontline enablers of learning and development
  • Embedding development conversations into everyday management practices
  • Providing tools and resources that support manager-led learning
  • Overcoming common barriers to manager engagement in development programs
  • Measuring the impact on team performance and employee growth
STREAM 3 CASE STUDY

Leading Organizational Transformation Through Learning

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  • Positioning learning as a strategic lever in enterprise transformation initiatives
  • Aligning development programs with evolving business capabilities
  • Partnering with business leaders to drive adoption and engagement
  • Supporting workforce readiness during large-scale change efforts
  • Demonstrating how learning accelerates transformation outcomes
STREAM 4 CASE STUDY

Visualizing Learning Impact for Executives

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  • Designing dashboards that communicate insights clearly to senior leaders
  • Translating complex learning data into actionable insights
  • Highlighting capability readiness and workforce risk indicators
  • Aligning reporting with enterprise strategic priorities
  • Helping executives make informed investment decisions
2:35 pm - 3:10 pm Workshops
STREAM 1 WORKSHOP

Beyond Skills: Developing Adaptive Leaders for a Complex, Changing World

Center for Creative Leadership

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  • Shift from competency-based training to experience-driven leadership development that changes how leaders think
  • Design programs that build self-awareness, adaptability, and resilience through feedback and real-world challenges
  • Equip leaders to navigate complexity, ambiguity, and transformation
  • Measure success through behavior change and organizational impact—not just participation
STREAM 2 WORKSHOP

Skills Mapping and Assessment: From Job Architecture to Skills Marketplace

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  • Building skills frameworks that align with evolving workforce needs
  • Connecting job architecture with enterprise skills strategies
  • Designing scalable assessment models to measure capability development
  • Enabling internal mobility through transparent skills data
  • Creating dynamic talent marketplaces powered by skills intelligence
STREAM 3 WORKSHOP

Learning Analytics 2.0: Measuring Capability, Productivity, and Risk

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  • Moving beyond completion metrics to measure real learning impact
  • Connecting learning data with productivity, performance, and operational outcomes
  • Identifying workforce capability gaps before they impact the business
  • Leveraging analytics to guide strategic learning investment decisions
  • Building a culture of data-driven learning and development
STREAM 4 WORKSHOP

Building Dashboards Executives Actually Use

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  • Designing executive-ready dashboards that translate learning data into insights
  • Visualizing workforce capability readiness and risk indicators
  • Aligning reporting with strategic business priorities
  • Communicating learning impact clearly to senior leadership
  • Enabling data-informed decision making across HR and L&D teams
3:15 pm - 4:25 pm Pre-Arranged One-To-One Meetings Arrow Icon

These mutually agreed-upon conversations are arranged and facilitated by Executive Platforms staff to ensure attendees have valuable discussions about their top-of-mind questions, challenges, and opportunities.

  • Meeting Slot 5 / Networking (3:15 p.m. – 3:35 p.m.)
  • Meeting Slot 6 / Networking (3:40 p.m. – 4:00 p.m.)
  • Meeting Slot 7 / Networking (4:05 p.m. – 4:25 p.m.)
4:30 pm - 5:05 pm KEYNOTE

Proving the Value of Learning: From Activity to Impact

Dr. Janine Lee

Global Head of Learning & Development

Google

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  • Moving beyond completion metrics to measure capability and performance outcomes
  • Connecting learning investments to productivity, growth, and innovation
  • Leveraging people analytics to inform strategic learning decisions
  • Communicating learning impact effectively to executive leadership and boards
  • Building a data-driven culture within the L&D function
5:05 pm - 5:10 pm

Chair’s Closing Remarks

Ramona Arora

Vice President, Learning & Talent Development

Cencora

5:10 pm

Drinks Reception

5:45 pm

Executive dinner

January 21st

7:40 am - 8:40 am

registration & breakfast

8:45 am - 8:55 am

Chairs Opening Remarks

Ramona Arora

Vice President, Learning & Talent Development

Cencora

8:55 am - 9:30 am KEYNOTE

The Skills-Based Enterprise: Organizing Around Capabilities, Not Jobs

Chrissie Leibman

Chief Learning Officer

PepsiCo

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  • Shifting from job-based structures toward dynamic skills architectures
  • Aligning skills intelligence with workforce planning and strategic transformation
  • Leveraging internal talent marketplaces to unlock mobility and agility
  • Reskilling and redeploying talent to respond to emerging business needs
  • Building a workforce that can continuously adapt to changing demands
9:40 am - 10:15 am Case Studies
STREAM 1 CASE STUDY

Building AI Literacy Across the Workforce

AMS (Ana Maria Sencovici)

Chief Talent Officer

Royal Caribbean Group

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  • Designing enterprise programs to teach AI fundamentals at scale
  • Empowering employees to responsibly use AI tools in daily work
  • Creating role-specific AI learning pathways for different functions
  • Encouraging experimentation while maintaining governance standards
  • Building a culture of responsible innovation
STREAM 2 CASE STUDY

Rethinking Leadership Development for Hybrid & Distributed Teams

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  • Developing leaders who can manage performance and engagement remotely
  • Building trust, communication, and collaboration across distributed teams
  • Supporting inclusive leadership across global and hybrid workforces
  • Designing leadership programs that reflect evolving workplace dynamics
  • Measuring leadership effectiveness in hybrid environments
STREAM 3 CASE STUDY

Driving Engagement in Modern Learning Programs

Carmen Mayali

Director, People Development

Google

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  • Designing learning experiences that capture attention and encourage participation
  • Leveraging storytelling, social learning, and collaboration to increase engagement
  • Personalizing learning pathways to match employee needs and interests
  • Encouraging peer learning and knowledge sharing communities
  • Measuring engagement and translating it into capability development
STREAM 4 CASE STUDY

From Learning Metrics to Business Impact

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  • Moving beyond participation and completion metrics
  • Connecting learning outcomes to performance and operational metrics
  • Identifying leading indicators of capability development
  • Demonstrating value to executive stakeholders and boards
  • Creating a shared language between L&D and business leaders
10:20 am - 11:15 am Pre-Arranged One-To-One Meetings Arrow Icon

These mutually agreed-upon conversations are arranged and facilitated by Executive Platforms staff to ensure attendees have valuable discussions about their top-of-mind questions, challenges, and opportunities.

  • Meeting Slot 8 / Networking (10:25 a.m. – 10:45 a.m.)
  • Meeting Slot 9 / Networking (10:50 a.m. – 11:10 a.m.)
11:20 am - 11:55 am Workshops
STREAM 1 WORKSHOP

Predictive Analytics for Talent and Learning

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  • Leveraging predictive analytics to anticipate workforce skill shortages
  • Connecting learning investments to future business capability needs
  • Identifying emerging risks related to workforce readiness
  • Aligning predictive insights with workforce planning strategies
  • Using data to proactively guide reskilling and development initiatives
STREAM 2 WORKSHOP

Designing VR and AR Experiences that Deliver Measurable Results

Session Details Arrow Icon
  • Building immersive simulations for safety, technical, and leadership training
  • Aligning VR/AR learning experiences with operational performance metrics
  • Accelerating skill acquisition through experiential learning environments
  • Scaling immersive solutions across distributed workforces
  • Measuring impact on performance, retention, and capability development
STREAM 3 WORKSHOP

Modern Content Strategies for the AI Era

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  • Designing scalable learning content ecosystems using microlearning and knowledge bases
  • Leveraging AI tools to generate and update learning materials rapidly
  • Curating high-quality learning resources across multiple platforms
  • Balancing human expertise with AI-generated content
  • Ensuring learning content remains relevant in rapidly changing environments
STREAM 4 WORKSHOP

Learning in the Flow of Work: Integrating Development into Everyday Tools

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  • Embedding learning experiences within productivity and collaboration platforms
  • Delivering contextual knowledge and performance support in real time
  • Reducing disruption by integrating learning directly into workflows
  • Connecting knowledge systems with daily work activities
  • Measuring productivity gains through workflow-integrated learning
12:00 pm - 12:35 pm KEYNOTE

Leading Through the Agentic AI Era: Building the Leadership Pipeline for 2030

Executive to be Announced

Microsoft

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  • Rethinking leadership development for data-rich, AI-enabled organizations
  • Preparing executives and managers to lead through constant disruption
  • Developing strategic thinking, adaptability, and ethical leadership capabilities, including data literacy and AI fluency as explicit leadership competencies
  • Blending human leadership development with AI-supported coaching and insights
  • Building leadership pipelines that can thrive in a technology-accelerated future
12:35 pm - 12:45 pm

Chair’s Closing Remarks

Ramona Arora

Vice President, Learning & Talent Development

Cencora

12:45 pm - 1:45 pm

General Lunch Seating